Damn, I’m a CRTC critic

A recent CP newsstory suggested the Canadian Radio-television and Telecommunications Commission (CRTC) was questioning the right of big telecom companies to charge a fee for providing paper bills.

Telecoms reach paper bill fee exemption plan, but CRTC says it’s not good enough

That’s not what the CRTC told me in 2012. They wrote in an email: “In a competitive marketplace, the CRTC does not interfere with day-to-day operations such as retail rates, equipment, billing and marketing, quality of service and customer relations. These are the very features that may set one competitor apart from the others and factor into a consumer’s decision to choose one provider over another for some or all of their communication needs.”

The full email can be read HERE.

My complaint was given the bum’s rush, so to speak. So nice to see they’ve done an about face. But it galls me to be first shafted by Bell, then by the CRTC. Oh Canada.

 

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